One of the key pillars of Sictech's business is customer satisfaction offering the following comprehensive after-sales service services:
R&D Services to third parties by offering the following services:
- R&D Services for specific customised projects
- Technical support for Generator construction
- Technical support for heating station design and construction
- Technical support for transformer design and construction
Field tests according to customer requirements
SiCtech Induction or the collaborating companies conduct all kinds of tests to ensure end-user conditions, the availability, robustness and useful life of the product.
SiCtech Induction offers specialized training courses for technical personnel, from the basics to the most advanced technology.
SiCtech Induction provides commercial support to companies with which it holds commercial alliances by providing continuous training to their commercial departments and supporting commercial meetings with customers.
SiCtech Induction offers standard or extended guarantee (with extra-cost) of its manufactured products according to the requirements of the final customer.
SiCtech Induction maintains an adequate stock of spare parts to give immediate response to technical assistance needs.